Posts

Library Day in the Life #libday8 Day 3

6:10am - Ugh, too early. Dog steals the pillow as I roll out of bed. I brighten slightly knowing I have a breakfast meeting where the host usually feeds us. Ugh. Morning. Grunt. Hrmp. Mrf. 7:30 - walk into the library. Greeted by my day circ super who asks knowingly, "Early meeting?" I am not known to be a kind morning person, so he is not offended by my grunted response. This is about the time I wish I could stand the taste of coffee. I check the emails, grab my notebook and the list of items the Faculty Senate president noted that she wanted to bring up at the meeting. And an umbrella - it's misting, but with my luck by the end of the meeting it will be pouring. 8:10 - I'm in the Chancellor's conference room waiting on our 8:30 meeting; the faculty Senate Exec members usually arrive a little early, so I always feel like a latecomer if I get there at 8:30. I'm scanning through a case study on flu vaccinations that I'll need to write a paper on after work....

Library Day in the Life #libday8 Day 2

*writing this a day later - I have no idea what I did up through 10am yesterday morning - probably some combination of email, paperwork, checking in with staff, etc.* 10:00-12:00 - Working the circulation desk. I'm reading and sending emails when there's a lull, but it's pretty steady with slinging laptops, study room keys, and reserve textbooks. I take two fines, which keeps me from getting too rusty at using the cash register. 12:00 - 1:30 - Lunch with the Head of Reference and Instruction. Among other things we talk about her daughters (who are growing so fast - one is prepping for college already!), about work. I let her know that my EdD advisor has asked for me to design research instruction modules for the EdD students at two stages - one for incoming students, and one for students who make it to the pre-dissertation seminar. I okay it with her so that I'm not stepping on toes, and let her know I'll likely as to pick her brain; we discuss her work in a similar...

Library Day in the Life #libday8 Day 1

Image
6:45 - Alarm goes off. Otto the basset slinks up from against my knees puts his warmback against my chest, and lays his heavy (very heavy) head on my arm at my elbow. I obey the dog. Hit snooze until 8:00am- Groan, knowing this means I will not get my desired early start on the day. Un-groan, as my joints seem willing to move today for the first time in awhile. 9:00-9:15 - Get into the office. Check in with my day circ manager to make sure everything is on the level, sign timesheets and drop them off in the Admin office. Talk shoes with Anna, laugh at the meanface my boss is giving her monitor when she thinks no one can see her, hit up the supply closet for tape. 9:15-10:00 - Email triage. Among the important ones is one from the faculty president; as secretary I need to get the discussion board up for the full faculty to do the second reading of the proposed Bachelor of Integrated Studies degree. 10:00-10:30 - After email, into Blackboard to post the degree proposal and executive summ...

Now Available: Women on Poetry: Writing, Revising, Publishing and Teaching

Image
I am thrilled to announce that Women on Poetry: Writing, Revising, Publishing and Teaching , a collection of essays by talented women poets that I helped co-edit with Carol Smallwood and Cynthia Brackett-Vincent, is ready for ordering from McFarland! (Amazon currently reads as out of stock, we're working on fixing that.) With a foreword by inimitable sonneteer and novelist Molly Peacock , and contributions from state poets laureate, Pushcart Prize nominees and winners, professors, workshop leaders, editors, and publishers, my hope is that this collection will have something for everyone. There are chapters for busy moms, chapters on using meter, chapters on publishing, blogging, promotion, journaling, contests, self-publishing, and more. You can see the entire table of contents here . I learned an incredible amount while working with Carol and Cynthia on this collection. I learned about the difficulties of soliciting work by email only (and have slightly more sympathy for editors w...

Harvard U. Libraries, Reorganization, and Transparency: A Note for Leadership

The libraryverse is a-twitter with talk of the town hall meeting about Harvard University Library's massive re-org project. Chris Bourg collected all of the commentary, sifting fact from fiction from hyperbole when #hlth was fresh (a #hlth search in Twitter will garner you lots of commentary). Tom Bruno's blog post on the facts of the meeting he attended is another must-read. Go see them now before continuing with this. It's necessary background info. I'll wait. Reorganizations can be a scary business. I was involved in a minor organization at an ARL, my last place of work. It was teeny compared to the scale of the project Harvard is taking on. But know this: the reactions, from librarians and staff, were eerily similar. Everyone wanted to know, at the very least: (1) Exactly what positions were being eliminated (2) What would happen to the folks in the eliminated position (3) How the reorg would affect everyone else in terms of reporting/employment/etc (4) When we wo...

Reading in Review: 2011

Of the 98 books I remembered to log as read in 2011, the breakdown is as follows: 5 horror 5 paranormal romance 11 nonfiction 5 short story 6 scifi 14 fantasy 1 memoir 3 mystery 21 paranormal/urban fantasy 6 thriller 5 YA fantasy 5 poetry 1 parody Definitely heavy on the braincandy reading; most of the nonfiction were education and LIS books related to my coursework and research, with a few essay collections and books on writing thrown in. favorites included Kevin Wilson's short story collection Tunneling to the Center of the Earth , discovering Cathrynne M. Valente, Peter V. Brett and Scott Sigler as new-to-me fiction writers (fantasy, fantasy and sci-fi/thriller, respectively), and Karen Marie Moning's Fever series in the paranormal/urban fantasy genre. The lowest points were Meyer's Twilight series and Janine Cross's Dragon Temple Saga series, whcih I would heartily recommend steering clear of. For 2012 I'd like to make sure I get a lot more poetry in (I have ...

2011 Year In Review: Obligatory End of the Year Post

When I tried to cast back on 2011, I found that it was a mighty blur. The primary things I remember: Lots of planning . We have a new library building going up that is going to cause some major changes in how we run things. The UTC libraryfolk also spent much of the year batting OCLC's WMS about, testing it, developing it (well, our IT gurus), and discussing the product. Lots of service work. I'm a Faculty Senate member as well as Senate Secretary. I'm on the Faculty Handbook Committee, which is engaging in a complete revision of our outdated handbook. I helped out with some of the SACS onsite accreditation visits. I'm on the Petitions Committee which handles students petitioning this, that and the other. I also served as a marshal at both graduations this year. Lots of searches. I served on the spring search committee to hire a new faculty member into the University's EdD in Learning & Leadership program. I served as chair of the Library's two most recent...

"Being" vs. "Serving As": My Job Is Not My Self

In a discussion in one of my EdD classes (Organization Theory and Development, I think), the seminar got into a discussion about how passionate professionals sometimes over-identify with their profession to the exclusions of themselves as a whole person. Talking about this phenomenon in class brought up all the problems inherent with this - in particular, that there seems to be a high incidence of burnout in non-profit workers, public administrators, and human service personnel directly linked to this strong identification of what we do with who we are . This hit pretty close to home; I identify strongly with being a librarian. (See the phrasing? "Being" a librarian. Puts me in mind of the difference in Spanish between the two "to be" verbs, estar and ser , where estoy usually refers to a temporary condition.) When someone asks me what I do, I do not say that I participate in the actions of librarianating (though when pressed for details I start talking about man...

Bitchface and Customer Service

Mom: "Stop making that face." Me: "I'm not making a face!" Mom: "You are making a face. Stop it." Me: "Mom, I promise I am not making a face." Mom: "You had better get that face off before I smack it off." Me: "I AM NOT MAKING A FACE THIS IS JUST HOW MY FACE LOOKS." And thus the conversation that occurred on a regular basis from age 8 through...well, I was going to say 18, but it occasionally pops back up, and I'm beyond 30. I suffer from the worst non-health-threatening affliction a public service person can have. (It's not so peachy to deal with in my regular non-work life either, but it has more repercussions in worklife.) My name is Colleen, and I suffer from bitchface. My face, when I am concentrating on something other than how I look to other people (like reading, or spreadsheets, or complicated conversations) falls into an unfortunate cascade of down-turned mouth and frowny-forehead that I simply refer to...

On Learning, Library Evolution, Organizational Change, and the (Occasionally Ugly) Responsibilities of Library Management

Inside Higher Ed's "Library Limbo" story, noting the backlash against layoffs at the USD library, has sparked some great conversations about professional development and management in the past few days. Positions such as inventory control official and reserves supervisor, seen as non-essential to the USD Library moving forward, were apparently done away with in favor of positions with greater technology responsibilities. People were laid off close to retirement. People were offended that one could be let go after serving a university for more than 25 years. Required background reading, if you haven't already read them: Gavia Libraria (The Library Loon)'s "Libraries: The Last Humane Employers" Barbara Fister's IHE column "You are not a tinker toy: Libraries and reorganization" Wayne Bivens-Tatum's post "Responsibility and Professional Development" Barbara Fister's Library Journal column "What do we want? Change! When ...

Jobseeker Tip 1: CV/Resume Objectives, And A Contest!

**This blog post is first in a series about job search advice as discussed by my happy band of fellow library hiring managers, and is not related to any particular individual applicant from actual past, current, or future searches. All objectives included below are largely fictional, and any resemblance they may bear to actual CV objectives is the fault of the CV writer** Let's talk about the "Objective" section on your CV or resume. (Or, I'll write, you read.) Delete it. No, really. It's a waste of precious page real estate, and while it offers you the opportunity to shoot yourself in the foot, it doesn't offer a similar-sized boon if you get it right. If you make it library-department and library type specific: "Objective: To obtain a technical services position in an academic library setting" you'll look like a fool if you forget to then tailor that line when you start applying for reference jobs and public library positions. (Don't laugh...

Real Talk on Library Management Difficulties

At an ALA 2011 emerging trends discussion group on training and retaining middle managers, an HR official noted that if a manager is doing their job and properly training and documenting, then the HR office helps in the disciplinary process, and there is no reason a manager should have any trouble. At an ALA 2011 pre-conference on the difficult parts of management, the refusal by some library administrations and HR offices to help managers properly handle disciplinary action with documented under-performing staff was a widely acknowledged reality among participants. I will admit that I have worked in libraries with fantastic administrations and great HR offices, weak administrations and weak HR offices, and various other combinations. Given that experience, I have to say that the experience of poor management practices at the upper levels of an organization can make the life of a middle manager hell, and it does us as a profession no good to pretend otherwise. The rest of this post is ...

Reflections on ALA 2011

I miss New Orleans already, as I prepare myself for a lunch that doesn't involve oysters, alligator sausage, fried things of any kind, daquiris, or my far-flung library colleagues. I am trying to suppress my disappointment. Before everything gets lost in the haze of back-to-work, I wanted to get down some lasting impressions: 1. New Orleans, I Heart You I don't know what I was expecting of New Orleans, but it is a wonderful, walkable, fantastic little city with great character and outstanding food. I could barely believe the tales of craziness (I never did make it over to Bourbon Street), until the evening I was walking back to my hotel and passed a number of folks in Santa hats. And they were immediately followed by a guy fully duded up as Santa - big hat, faux beard, heavy coat and gloves...and no pants, hollering "HO HO HO!" as he stumbled down the sidewalk. And apparently that's just an everyday occurrence, because no one else even raised an eyebrow. In any ca...

Library Managers as Triathletes of the Mind? Meaghen's Wisdom for Librarians

Image
Meaghen Ann Harris, award-winning athlete I'm putting the finishing touches on my slides for ALA, where I'll be presenting the LLAMA preconference "The Tough Stuff: Leadership, Change, & Performance Management for Library Managers" with the incredibly wise Jenica Rogers . This past weekend I was trying to find a theme to run through my portion of the talk on managing change. In a fit of pique and laziness, I polled Facebook, and my sister Meaghen noted that triathlons were a pretty good metaphor. She noted that triathletes have to swim to T1 (transition #1), tear off their wet suits, put on bike shoes and helmet, and cycle to T2 (transition #2), where they "drop off bike, tear off helmet, throw on some kicks and run...to the FINISH. Manage the change, Colleen. Manage the change." My little sister is wise. (And a kickass athlete to boot, regularly taking 1st, 2nd and 3rd in her age group, while I cheer her on from under my covers and half a country away.)...

The Dissertation Problem and ProQuest's "Legitimacy" Lie

I located a great dissertation that I'll have to cite in my literature review for my own dissertation-in-the-making. While finding it thrilled me, it also completely crapped on my parade. The dissertation is not interlibrary-loanable, since the degree-granting institution has the only paper copy. And to get a pdf copy of the work from ProQuest? Will cost me $37.00. I am now looking at this in light of comments my advisor, who is teaching one of my doctoral classes this summer, made. He said to a group of us who were talking about the dissertation in a discussion board that the dissertation is essentially a dead end research exercise - nobody reads them when you're through with writing the damned thing, it just provides a platform for your future research agenda. Well, HARRUMPH, doc. *I* read them. The useful-to-me ones, anyway. That is, if I can get access to them. The problem - as it always is - is access. How on earth is a dissertation supposed to be cited by others when acc...

Come Work at the Library We Love!

Want to come work with a fantastic team of librarian that includes @griffey , @vacairns , @librarianwilk , @caitlinshanley ? Well, you're in luck! At our own University of Tennessee at Chattanooga Lupton Library , we're hiring in an Electronic Resources & Serials Librarian and a Digital Integration Librarian. We've got the postings and a comparison of the requirements and qualifications for each position available here . Have a talented buddy you want to work with? Apply as a team! We'll look forward to seeing you in the pool -- remember, we start reviewing applications July 5th!

"You Shouldn't Call Here", Or, How To Lose A Customer

Just had another experience that reminded me of the importance of putting ourselves in our patron's shoes and making life as easy as possible, even if your university or library policies are a bit convoluted. I called a medical specialist's office to see why I still did not have an appointment, five weeks after my doctor faxed my records and called to make the appointment. The conversation went something like this: Me : "Hi! I'm just calling to follow up and see what I can do to expedite getting an appointment. I know you likely don't have anything open for months, I just want to get on your calendar. My doctor's office faxed my information and called five weeks ago, but I haven't heard anything back." Receptionist : "Your doc office has to call and set it up." Me : "They did. You said you were swamped and would get back to them. Your office hasn't." Receptionist : "No, we always make the appointment when they call." M...

Anniversaries Galore: 10, 5, and 1 year

In the past month, I’ve had a birthday, a ten-year anniversary of my college graduation, a one-year anniversary of being in my latest position, and next month will be the five-year anniversary of getting my MLS. In the ten years since graduating college, I’ve held 10 jobs, which included: Manager of Dunkin’ Donuts Research Assistant at Emory University Staff at Coldstone Creamery Manager of a corporate technology sales team at CompUSA Overnight supervisor of the University of Kentucky’s Access Services Second shift Reference and Instruction staff at the University of Kentucky Graduate Admissions Officer at SUNY StonyBrook’s Graduate School Reference & Instruction Librarian at UTC Assistant Head of Access & Delivery Services at the NCSU Libraries Head of Access Services at UTC Those last five positions were post-MLS. In the five years since I earned my MLS, I’ve worked in Kentucky, New York, Tennessee, North Carolina, and am now back in Tennessee. I’ve been lucky enough to be ab...