Monday October 25, 2010
Opening Keynote: Adding Value to Your Community (Patricia Martin)
D101 – Faculty & Library Partnership for Learning
10:15 AM – 11:00 AM
Amy Buckland, eScholarship, ePublishing & Digitization Coordinator, McGill University Library
Doris Small Helfer, Chair, Technical Services, Oviatt Library, California State University Northridge
Rebecca Jones interview two practitioners about their approaches in working with faculty to support curriculum and deliver "learning". Hear how McGill liaison librarians (the bulk of our librarian staff) do instruction, how some liaise exclusively with faculty and grad students through scholarly communication and publishing initiatives, and how they partner on grants with faculty. Learn how CSU is embedding librarians into online courses in the Moodle learning management system, and more.
D102 – Libraries in a Transliterate, Technology Fluent World
11:15 AM – 12:00 PM
Bobbi L. Newman & Colleen S. Harris
The skills needed to be an active participant in today’s society are rapidly evolving. More is needed than the ability to read and write; digital literacy, media literacy, information literacy, 21st-century literacy, and other new literacies are all included in transliteracy. Newman begins the session, looking at the importance of transliteracy, the roles libraries play in educating patrons. and what we can do to ensure our staff and patrons are transliterate. Harris discusses the skills library staff must have to adapt to rapidly changing technologies and innovative implementations and how library managers can help staff develop and maintain the technical skills libraries need by using skill evaluation, development planning, peer-to-peer training, and more.
A106 – Next Gen Discovery Systems
4:15 PM – 5:00 PM
Frank Cervone, Vice Chancellor for Information Services, Purdue University Calumet
Marshall Breeding, Director for Innovative Technologies and Research, Vanderbilt University Library Technology Guides
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
What’s the real scoop on next gen interfaces? Come to this session and hear the good, bad, and ugly on how these next gen interfaces work in the real world. Our implementors pull no punches in evaluating and assessing the state of the next gen landscape of discovery system interfaces for finding what you really want.
Tuesday October 26, 2010
A201 – Fail! Learn! Share!
10:45 AM – 11:15 AM
Sarah Houghton-Jan, Kimberly Silk, Beth Gallaway, Andrew Shuping, Margaret Hazel
This panel features some of the most spectacular failures in the history of librarianship and the equally spectacular lessons learned as a result. Hear how we’ve failed in creating web portals, effecting change in our institutions, creating effective staff tools, training, getting staff buy-in, and jumping on board with tech trends just a wee bit too early. We are proud that we failed, as it means we were pushing the boundaries of the status quo. Learn from our mistakes, hear what we did wrong, and save yourself from the same spectacular FAILS!
B202 – Customer Analysis: Developing Patron Personas
11:30 AM – 12:15 PM
Any marketer or web designer will tell you that creating user personas is a great way to target your services, but just how do you do that? What are the steps involved, and how can we narrow the wide variety of people we serve down to 10 or so “types”? Through examples of step-by-step brainstorming and analysis, Koerber walks you through distilling anecdotal and objective information about your users into an appropriate number of patron personas. Utilize your own experience and understanding of your patrons to make tools to help you develop new programs, focus a marketing campaign, or redesign your website.
A203 – Failcamp
1:30 PM – 2:30 PM
Amy Buckland, Krista Godfrey, Jan Dawson, Char Booth
This interactive session focuses on things that we’ve tried that have failed, and what we’ve learned from the experience. We don’t often discuss our failures in libraryland, and frequently end up repeating the mistakes of our neighbors. Godfrey and Buckland discuss Second Life failures in academic libraries, Dawson talks about the failures of VoIP, and Booth looks at her experiences of using video as a chat reference tool. Bring your stories and share so that our lessons-learned knowledgebase grows!
C204 – Patron-Driven Ebook Acquisition
3:30 PM – 4:15 PM
Lisa Sibert, John Novak, Keith Powell, Holly Tomren
UC Irvine Libraries set about to develop a pilot project for patron-driven acquisition (PDA) of ebooks with the goal of saving money in the collections budget. The pilot was intended to allow ebooks to be purchased for current-year imprints as a means of replacing a portion of the traditional print approval plan acquisitions. As the various e-book provider models were investigated, and as we developed the framework within which the pilot needed to operate, we were met with seemingly insurmountable obstacles at every turn: from the publishers’ reluctance to release print and electronic books simultaneously — or at least within a specified embargo period — to the difficulty of integrating a PDA program with the print approval plan to avoid purchasing content in duplicate formats. We would like to share our experiences in the hopes that other libraries will join our efforts to convince e-book publishers and providers to make a patron-driven acquisition of ebooks program more viable for libraries which wish to replace their traditional print approval plans and better serve their user population.
Rip Van Winkle's Libraries in 2510
7:30 PM – 9:30 PM
Ernie Ingles, Erik Boekesteijn, Jaap Van de Geer, Stephen Abram
Where are libraries going, not just in 3-5 years, but in 500 years? Join our visionary panel; hear their insights then stretch your imagination to see if you can predict what info pros will be doing in 500 years, what new and exciting tools we’ll be using, programs and services we’ll be pursuing, relationships we’ll be building, and lots more. Check out the interview that sparked this program (http://www.vimeo.com/11440203) and create a video/or audio track of a song you would like to contribute to this program.
Wednesday October 27, 2010
D301 – Shifting Organizations
10:30 AM – 11:15 AM
Rebecca Jones, Jeff Trzeciak
McMaster University Library was the first Canadian university library to receive the Association of College and Research Libraries’ Excellence in Academic Libraries Award in 2008. Achieving excellence and moving into the digital, collaborative environment has, and will continue, to demand significant changes in how library staff work with students, faculty, and each other. Jones has worked with a number of public libraries in dealing with the changes in how they are working with stakeholders and the community. Some of the “shifts” that libraries are making in how they are organized is seismic, but the organization charts of today and tomorrow must be significantly different than the organizational designs of yesterday. Hear top tips and strategies for making changes in academic and public library environments to organize and shift the focus to work demanded for tomorrow’s success.
B302 – Internet Tools & Services to Enhance Learning & Inspire Participation
11:30 AM – 12:15 PM
Web 2.0 tools and services clearly have matured and are nearing ubiquity for most 21st-century computer users. They present technologies accompanied by an ever-increasing wave of information, leaving many of us overwhelmed. So, how can libraries add measurable value to what is consumed via the internet while enhancing lifelong learning and inspiring involvement in our new and fascinating “Age of Participation?” Mairn demonstrates interactively a variety of internet tools and services that can be incorporated anywhere online and/or in physical library spaces and highlights strategies to help provide more visibility to library resources. He discusses ways to help generate practical ideas for adding value, including creating useful Twitter backchannels to inspire participation before, during, and after a presentation; starting Google Waves to communicate and share ideas; having actual voice conversations with groups in social networks; sharing your desktop screen so that you can show off your library’s online tools over the internet; hosting live music concerts, gaming activities, and other library events; affixing QR (Quick Response) codes to book spines, ID badges, and doors to help guide mobile library users in your physical spaces to come visit your digital library space; and more.
D303 – Getting to Yes With Decision-Makers
1:30 PM – 2:30 PM
Frank Cervone, Rebecca Jones
Crafting an effective library strategy isn’t just about the points in your plan. In the competitive environment of our institutions, you need to know what senior administrators value and expect in order to get your plans implemented. In this presentation, learn how senior administrators look at library issues and hear some strategies for making a compelling case.